We are friends. It was hard for 2 reasons - 1) they LOVED us. 2) they do not speak English very well - I had to keep repeating that Bob was now in Heaven, trying every explanation I could when I heard 'no comprende': I finally said, in exasperation, "Bob is dead": they understood THAT, and asked, "he is no more?" I said, "He is no more."
They love us. They were sad for me.